IT Support

We optimize our systems for low-maintenance operation and minimum IT support problems.  The end result is more money in your pocket! Are you spending too much on IT technical support?  Our field-proven tactics can be applied to small- and medium-sized businesses in the St. Louis area:

Desktop IT Support

[dropcapcircle]1[/dropcapcircle]IT Automation Group’s signature desktop IT support system is designed to make your workstations always work harder than you. Our managed desktop support services don’t interrupt your daily routines, monitoring and optimizing your systems when not in use and protecting them when they are. Our fire-proof methods include temporary file cleaning, scheduled virus and spyware scans, and system optimizations.

Lightweight Monitoring Systems

[dropcapcircle]2[/dropcapcircle]We proactively keep your systems up to date, but only apply patches and updates as needed.  In order to keep your systems running as quick as possible, our IT support staff evaluates the necessity and CPU/Memory footprint of Microsoft patches, updates, and background services.  We determine what’s essential and what is just bogging you down so that your computers are ready when you are.

Hardware and Life-Cycle Assessment

[dropcapcircle]3[/dropcapcircle]We’ll periodically assess your system’s performance, both hardware and software. Sometimes your system works fine just the way it is, but if it ever comes time to upgrade, IT Automation Group does the heavy lifting while you focus on the success of your company.

IT Support for Servers

[dropcapcircle]4[/dropcapcircle]We provide technical support, online backups, and much more for both on- and off-site server solutions.  You can be confident that your data is quickly accessible, by nobody but you.  Our server administrators are well-versed in most server environments, including both proprietary and open-source systems, such as linux.

[alert_blue]Call us today at (314) 303-6819 to get started, or shoot an email to info@itautomationgroup.com.[/alert_blue]